Missed calls every 30 minutes after having full fibre fitted.

[JayDee5]

Since our move to Full Fibre in January, our home phone registers a Missed Call every 30 minutes, at 29 minutes and 59 minutes past every hour. The phone does not ring (luckily) and no-one is calling us, but we have to delete all these 48 non-calls from the phone's call list every day, or the memory fills up. 

[Debbie-TalkTalk]

Hi @JayDee5 

Thanks for updating your Community Profile 🙂

I've made some changes to resolve this issue, please can you monitor the line over the next few days and let us know how you get on.

Thanks again

Debbie

[JayDee5]

Details updated as requested.

[Michelle-TalkTalk]

Morning,

Can you please update your community profile to include your:

• Name
• Telephone number or Account number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle