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Move Location of ONT Box

DavidW476
First Timer
Private Message TalkTalk

on ‎04-07-2024 08:43 PM

Message 3 of 3

I have moved into a house that already had Talk Talk fibre installed but for some bizarre reason it has been installed into an upstairs bedroom which I find inconvenient.

 

how do I get this moved to a room downstairs instead?

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message
In response to Gliwmaeden2

on ‎05-07-2024 07:54 AM

Message 1 of 3

Hi DavidW476,

 

I can see that Gliwmaeden2 has answered your question, if you'd like to go ahead with this please let us know and we'll confirm some details with you

Chris

Chris, Community Team 

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎04-07-2024 09:19 PM

Message 2 of 3

It will be organised by Talktalk for you - they will send the appropriate engineer.

 

If it had been a traditional BT master socket, this would be the charge for sending our an Openreach engineer:

 

1000002542.jpg

 

The charge may well be different for the Full Fibre ONT.

Gliwmaeden2, a fellow customer.
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