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Moving house with existing contract?

Gillron
First Timer
Private Message TalkTalk
Message 4 of 4

If we sign up for a 24 month contract and then move house, will this move with us? Even if it requires a new installation?

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3 REPLIES 3

nomfezeko-TT
Support Team
Staff
Private Message
Message 1 of 4

Hi there @Gillron, thank you for reaching out, you can read through, using the help link provided above regarding home move and if you need further support, assistance or clarity, you can always let us know and we will be here to help. 

 

Thanks,

-Fez. 

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 4

@Gillron, if you know you are likely to be moving, check out the availability of Talktalk for supplying the service. They are not absolutely everywhere, and if you take out your new service now and then find they can't provide it at the new address, you still have to pay early termination fees if you need to actually leave them while within the minimum term. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

ferguson
Community Star
Private Message TalkTalk
Message 3 of 4

If the same service is availble then yes, but there will be a £60 fee. This will be waived if you take out a new contract when moving.

 

https://community.talktalk.co.uk/t5/Articles/Home-move/ta-p/2205259 

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.