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My full fibre

Ukraine321
First Timer
Private Message TalkTalk
Message 6 of 6

I recently got told sorry you are leaving us 

At no time have I requested to leave

Hey Broadband were knocking my door a couple of days before and I told them if I wanted to join them ill contact them.

Within two or three days I get an email saying sorry your leaving WHATS GOING ON please

5 REPLIES 5

Message 1 of 6

I am unable to see any information on my side regarding your cease on the account. Please contact our full fibre team for further assistance: 

 

03451720074  

VOICE - Mon-Fri: 9am-7pm; Sat: 9am-6pm; Sun: closed

0 Likes

angelique-TT
Support Team
Staff
Private Message
Message 2 of 6

Hi there. Looking into your account I do see that your account is already disconnected. 

0 Likes

Message 3 of 6

Hi Angelique any update please as to what is happening

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angelique-TT
Support Team
Staff
Private Message
Message 4 of 6

Hi there Ukraine321. I will look into this for you. In the meantime please update your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here. https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info


 

0 Likes

ferguson
Community Star
Private Message TalkTalk
Message 5 of 6

The support team here won't be back online until Monday. In the meantime, your best bet is to contact customer services directly, details and opening hours can be found here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.