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My full fibre

Ukraine321
First Timer
Private Message TalkTalk
Message 6 of 6

I recently got told sorry you are leaving us 

At no time have I requested to leave

Hey Broadband were knocking my door a couple of days before and I told them if I wanted to join them ill contact them.

Within two or three days I get an email saying sorry your leaving WHATS GOING ON please

5 REPLIES 5

Message 1 of 6

I am unable to see any information on my side regarding your cease on the account. Please contact our full fibre team for further assistance: 

 

03451720074  

VOICE - Mon-Fri: 9am-7pm; Sat: 9am-6pm; Sun: closed

0 Likes

angelique-TT
Support Team
Staff
Private Message
Message 2 of 6

Hi there. Looking into your account I do see that your account is already disconnected. 

0 Likes

Message 3 of 6

Hi Angelique any update please as to what is happening

0 Likes

angelique-TT
Support Team
Staff
Private Message
Message 4 of 6

Hi there Ukraine321. I will look into this for you. In the meantime please update your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here. https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info


 

0 Likes

ferguson
Community Star
Private Message TalkTalk
Message 5 of 6

The support team here won't be back online until Monday. In the meantime, your best bet is to contact customer services directly, details and opening hours can be found here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529