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on 19-01-2024 08:06 AM
Has full fibre installed yesterday but like many people it is failing to find WAP IP address when trying to connect eero app. Talktalk as ever unhelpful and said could take 24-48hours to install - what a joke!!! How can you remove former internet & then leave customer without internet for this long…..and then we don’t know if the time will resolve it. Already have a complaint with TalkTalk re the 3 months taken to get engineer to install fibre & this is causing problem with working from home. Spoken to eero and TT numerous times but no joy. What can I do????