No fibre internet

[Gary171]

Still no internet since 29. 11.24 and manager as not got in touch to tell me what’s going on after receiving a message 3 times that he was going to ring . Terrible service . 

[Michelle-TalkTalk]

Hello,

I can see that our Fault Escalation Team are currently looking into this. I'll ask for an update from the team and will come back to you.

Thanks

Michelle

[Michelle-TalkTalk]

Hi Gary,

Can you please update your community profile to include your:

• Name
• Telephone number or Account number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle