No internet and Cant get onto my Account

[Chelseaxx7]

I went on to chat yesterday to see if i could get any Better priced deals , Then all of sudden i get home from work and my internet is no longer working and i cant even get into my account on the website ,I then change my password , then go try to go into it again and its still says incorrect password .

just find this strange as my internet has been working fine since this and I have used the same password for four years yet it was saying incorrect .

I have tried turning my internet on and off and i was get flickering then just a solid orange light 

[Mandisa-TT]

Thank you so much for letting us know that your issue is resolved. 

[Chelseaxx7]

• Got an engineer out Saturday so everything is resolved now , thankyou 

[Gliwmaeden2]

@Chelseaxx7, staff are not back before Monday now. From 7am - 5pm are their usual hours Monday to Friday. 

[Chelseaxx7]

Hello I am back at home now 

[siphosethu-TT]

Don't mention it, please get back to me as soon as possible if you are available and the time hits. Bye for now

[Chelseaxx7]

Yes of course no problem , thats fine , thanks 

[siphosethu-TT]

No problem, I've also just realized we currently having some technical difficulties. I was about to ask you to contact us in the next 2-3 hours so we can have this looked into, I would more than love to assist you in getting this resolved.

[Chelseaxx7]

Hi , thanks for the quick reply , i am not at home at the moment , i am still at work .

[siphosethu-TT]

Hi there @Chelseaxx7, I'm really sorry about the inconvenience that this must be causing you. Kindly confirm if you are currently at home so we can have this looked into for you.