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No internet

RonM65
First Timer
Private Message TalkTalk

on ‎20-07-2024 10:57 AM

Message 3 of 3

Hi. I am connected to the router but I am constantly getting connected with no Internet. I have tried disconnecting and reconnecting over and over with no success. Also, when I tried logging in to my account it keeps sending me back to the log in page. Can you tell me what the issue is please.

R t miller
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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message

on ‎22-07-2024 09:49 AM

Message 1 of 3

Hi RonM65,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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KeithFrench
Community Star
Private Message TalkTalk

on ‎20-07-2024 01:00 PM

Message 2 of 3

What make/model of router are you using & what is the state of the light(s) on the front of it when this happens?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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