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Package Upgrade Equipment early delivery

ClunkyDozer
First Timer
Private Message TalkTalk

on ‎06-09-2024 05:34 PM

Message 3 of 3

I just upgraded my broadband package which is due to go live on the 11th Sept. For this I have a new router and zero pro wireless setup just delivered. Can I set up this equipment while on my old 65mb connection and run the current speed through the new equipment in the hope that the speed upgrade will then just happen on the 11th?

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2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message

on ‎09-09-2024 07:17 AM

Message 1 of 3

Morning,

 

Do you currently have FTTP at the moment?

 

Michelle

 

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ferguson
Community Star
Private Message TalkTalk

on ‎06-09-2024 05:44 PM

Message 2 of 3

Have you currently got a Full Fibre 65 service? If so, by all means connect the eero (I think you mean?) to the ONT. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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