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Total WiFi dead spots - additional eero

Chris198
First Timer
Private Message TalkTalk

on ‎07-09-2024 02:03 PM

Message 2 of 2

I recently upgraded to total wifi and received two eero pro 6. We have a fairly large house and the wifi doesn’t work in all rooms. How do I request an additional eero? 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎07-09-2024 03:15 PM

Message 1 of 2

Looking at Total Home WiFi, the advert says:-

 

When you choose Full Fibre 900 you get Total Home Wi-Fi included at no extra cost, providing you with an additional Amazon eero router to extend coverage throughout your home.

 

So that sounds like you might have to contact the Loyalty department & see if you can get a deal on a further eero Pro 6. You can call them on  0345 1725157 or 0330 1278960.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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