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Outstanding complaint

DavidSlater
First Timer
Private Message TalkTalk

on ‎03-09-2024 11:29 AM

Message 4 of 4

I am still waiting for the appointed manager to contact me regarding the complaint I raised in March 2024.

Please can I ask why the appointed manager to my complaint has not yet contacted me to address this issue?

 

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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message
In response to DavidSlater

on ‎06-09-2024 01:21 PM

Message 1 of 4

Hi David,

 

Thanks, we can look into this for you. Can I just confirm, is this in relation to a broadband or voice fault?

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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DavidSlater
First Timer
Private Message TalkTalk

on ‎06-09-2024 11:02 AM

Message 2 of 4

Updated profile information you requested 

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Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎03-09-2024 11:51 AM

Message 3 of 4

Hello,

 

I'm sorry to hear this. What was the complaint in relation to?

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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