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Outstanding complaint

DavidSlater
First Timer
Private Message TalkTalk
Message 4 of 4

I am still waiting for the appointed manager to contact me regarding the complaint I raised in March 2024.

Please can I ask why the appointed manager to my complaint has not yet contacted me to address this issue?

 

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3 REPLIES 3

Message 1 of 4

Hi David,

 

Thanks, we can look into this for you. Can I just confirm, is this in relation to a broadband or voice fault?

 

Michelle

 

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DavidSlater
First Timer
Private Message TalkTalk
Message 2 of 4

Updated profile information you requested 

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hello,

 

I'm sorry to hear this. What was the complaint in relation to?

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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