Port forwarding with Eero 6 router

[existing]

Hi all, I am attempting to open and forward ports (51820, 80, 443) from my Eero 6 router to a device. I have set this up on the Eero app including adding IPv6 firewall rules, trialled turning IPv6 off, and confirmed my device firewall is not blocking incoming connections to these ports, however, the ports are still not open (e.g. per portchecker.co). I would be grateful for advice to solve this issue, thank you.

[KeithFrench]

Hi @existing 

Why are you trying to do this via IPv6 Firewall settings? Are you using an IPv6 IP address on your web server? I bet it is an IPv4 address, something like 192.168.4.x. In that case, you have set the port forwarding up wrong in the eero app. 

Remove all IPv6 settings that you have changed. The way to do it is to go to:-

Settings > Network Settings > Network Services > Reservation & Port Forwarding

Then tap Add a reservation. Tap on the device to add, set the address to reserved (it must be on the same subnet) & tap SAVE to complete the reservation. If selecting a different address than the one the device is currently using, disconnect & reconnect it, so that it picks up this new address.

Once saved, the option to Open a port becomes available, tap that & then complete the port forwarding rule as required. This example will forward TCP port 80 to the chosen device. Once done, tap SAVE at the top right:-

port forwarding rule example

If it is still not working, please PM me the information that I requested in my previous post.

EDIT: if 51820 is also a TCP port,  I have tested that & it worked the first time.

[KeithFrench]

Please, can you PM me (to preserve your privacy) screenshots from your eero for the port forwarding so I can check them for you? What sort of device are you trying to forward these ports to? I have certainly had TCP ports 80 & 443 open many times.

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