Problems yet again

[Edd24]

My Internet connection keeps dropping out yet again. I reported this so many times and nothing ever gets done. There clearly is bigger issue but all talk talk do is replace router or send BT engineer out who doesn't find any faults but there clearly is a issue because this keeps happening.

Can somebody help to get this sorted once and for all.

[Michelle-TalkTalk]

Morning,

I'm sorry to hear this. I can see that there is currently planned engineering work happening which may affect the connection. I'll re-check this afternoon to see if this has been completed and will then run a line test to see how the connection looks.

Thanks