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Restarting Network.

Talman
Whizz Kid
Private Message TalkTalk
Message 2 of 2

Hi

I have tried to install an update on my Eero router, but every time I click on install now I get the circle of doom where it is stuck on restarting network.

 

I have done all the usual stuff unplugged it etc and when I go back into the app is says update available, and I click on install now and get stuck at the same point.

 

Is there anything else I can try or is my router faulty? 

 

Many thanks Dave.

 

 

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

I get this too. Sometimes it works if I click back then try again. 

If not I leave it as it will update overnight.

 

The router is not faulty, just a communication issue between the app and the router when it doesn't pick up the command.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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