Returnpack not received

[libor1988]

I haven't received the return pack to send the Router! It has been months! I have received an email saying I haven't send it yet but how can I send it if I haven't received any return pack?!!

Help please

[Michelle-TalkTalk]

You're welcome 🙂

Thanks

Michelle

[libor1988]

Thank you.

[Chris-TalkTalk]

Hi libor1988,

I've ordered a returns bag. it should be with you within 5-10 working days

Chris

[ferguson]

The support team here can arrange a returns bag for you, but you need to make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account.