I'm having an issue with my Eero router.
Everything worked well until I changed my WiFi password. After updating my devices with the new password, my Blink sync module wouldn’t connect. I tried a guest network with the old password, and it worked—but only temporarily, since I reset the Blink during troubleshooting. I even reverted to the original password, but Blink still refuses to connect, saying I’m using the wrong password (I’m sure it’s correct).
Blink support suggested it’s an Eero issue, while Eero support says it’s Blink’s problem.
Now, I’m also having trouble with TP-LINK smart plugs, which freeze at the WiFi selection stage. Interestingly, these devices connect without issue on a friend’s router.
I contacted Blink again, spoke with a UK rep, and they escalated the issue to the U.S. I haven't received any response for over a week, despite follow-up emails.
Any advice on what to do next?
