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Returns bag required.

KeithFrench
Community Star
Private Message TalkTalk
Message 14 of 14

Can someone please send me a returns bag for a router? Thanks.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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13 REPLIES 13

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 14

Thanks, the bag arrived yesterday & later the same day, I posted the router back in it.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

Message 2 of 14

@KeithFrench I sent you a message in private messages, please respond to it so I'm able to confirm the order. Thanks

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KeithFrench
Community Star
Private Message TalkTalk
Message 3 of 14

Thanks very much @siphosethu-TT 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Message 4 of 14

No worries, I'll just order it right away. Thanks 😇

KeithFrench
Community Star
Private Message TalkTalk
Message 5 of 14

Hi @siphosethu-TT it is for me.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Message 6 of 14

Hi there @KeithFrench, is the returns bag you are requesting for you or perhaps for a customer? Thanks

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KeithFrench
Community Star
Private Message TalkTalk
Message 7 of 14

Yes, that most definitely has elapsed now @kanya-TT 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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kanya-TT
Support Team
Staff
Private Message
Message 8 of 14

Hi Keith. 

 

I don't understand how that has happened I would imagine by now the 2-3 working days has elapsed.

 

Kanya 

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KeithFrench
Community Star
Private Message TalkTalk
Message 9 of 14

Hi @kanya-TT 

 

I still have not received the returns bag.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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KeithFrench
Community Star
Private Message TalkTalk
Message 10 of 14

Thanks.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Message 11 of 14

Hey @KeithFrench. Thank you for confirming. I have also confirmed on my end as well. Please expect to receive your Returns Bag with the next three to two working days.

 

Kanya

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KeithFrench
Community Star
Private Message TalkTalk
Message 12 of 14

Hi @kanya-TT 

 

Yes, the router replacement was all arranged with @Lorrainef. I just need to send the old one back.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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kanya-TT
Support Team
Staff
Private Message
Message 13 of 14

Hey there, @KeithFrench. Do you have an equipment to return and was that because you've received something new from us? 

 

 

Kanya

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