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on 02-07-2025 10:44 AM
Can someone please send me a returns bag for a router? Thanks.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 17-07-2025 11:41 AM
Thanks, the bag arrived yesterday & later the same day, I posted the router back in it.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 10-07-2025 11:15 AM
@KeithFrench I sent you a message in private messages, please respond to it so I'm able to confirm the order. Thanks
on 10-07-2025 11:07 AM
Thanks very much @siphosethu-TT
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 10-07-2025 11:07 AM
No worries, I'll just order it right away. Thanks 😇
on 10-07-2025 11:05 AM
Hi @siphosethu-TT it is for me.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 10-07-2025 10:56 AM
Hi there @KeithFrench, is the returns bag you are requesting for you or perhaps for a customer? Thanks
on 10-07-2025 10:54 AM
Yes, that most definitely has elapsed now @kanya-TT
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 09-07-2025 05:25 PM
Hi Keith.
I don't understand how that has happened I would imagine by now the 2-3 working days has elapsed.
Kanya
on 09-07-2025 03:48 PM
Hi @kanya-TT
I still have not received the returns bag.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 02-07-2025 11:01 AM
Thanks.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 02-07-2025 10:59 AM
Hey @KeithFrench. Thank you for confirming. I have also confirmed on my end as well. Please expect to receive your Returns Bag with the next three to two working days.
Kanya
on 02-07-2025 10:49 AM
Hi @kanya-TT
Yes, the router replacement was all arranged with @Lorrainef. I just need to send the old one back.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 02-07-2025 10:47 AM
Hey there, @KeithFrench. Do you have an equipment to return and was that because you've received something new from us?
Kanya