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on 20-08-2024 01:35 PM
My router has the home phone connection socket on the rear of the router as well as WAN socket. can I run FIBRE 150 + VOIP phone service with this router rather than th EERO6 which I think is badly designed as there is only 2 ethernet connections ( no room for a home phone line)
BTW. when they sent the eero router yesterday there was no additional extention for the phone !!!
As anyone had, or is using this Sagram router ? foe advive
MikeS86
on 28-08-2024 10:40 AM
Hi Mike,
I'm really glad to hear this 🙂 In regards to your billing query, if you could create a new topic in our Billing Section then my colleague Arne can look into this for you.
You too 🙂
Thanks
Michelle
on 28-08-2024 10:34 AM
Hi, Michelle,
Thanks for asking. The Sagemcom router is great, 151mbs + 29/30 upload as well as having plenty of spare sockets to run the "PT Link Extender". very happy with the broadband.
I have a querie with the £35 monthy charge as I have an Email from Talktalk saying "Promotion" discount giving me £19.00 pm for 24 months. I sent a copy to TalkTalkPLC Email for them to check. Still waiting for response after the Holliday.
Stay safe and well.
MikeS86
on 28-08-2024 09:32 AM
Hi Mike,
How are you getting on?
Thanks
Michelle
on 20-08-2024 02:04 PM
Hi Mike,
No problem 🙂 If it has the voice port on the back then I can't see any issues but please let us know if you do experience any issues.
Michelle 🙂
on 20-08-2024 01:57 PM
Thanks for your input Michelle,
I am getting the Fibre cable to my home tomorrow with OpenReach. My package I have signed up for is Fibre150+ anytime calls I will ask the engineer to test using the Sagemcom router as I would rather have it than use the eero6 touter.
Again thanks for quick reply Michelle, stay safe and well
MikeS86.
on 20-08-2024 01:41 PM
Hi Mike,
Thanks for your post. If you currently have the wifi hub 2 router which has the voice port on the back, then this should work for the voice service. If you signed up for the eero package then the line test/speed test will not recognise that you are using a different router, if you choose to use the wifi hub 2 instead. Have you tried testing this router to see if this works?
Thanks
Michelle
on 20-08-2024 01:38 PM
Sorry need new keyboard should read please advise 🙂