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Splashto isses after full fibre upgrad

Ontherun
Popular Poster
Private Message TalkTalk
Message 3 of 3

I've recently upgraded to full fibre and can't connect to my remote work PC using Splashtop. I could fix this in my previous TT connection FTTC by disabling 'Kid Safe' in my account. However, my account does not yet aknowledge that I am now FTTP full fibre. How can I fix this?

 

PS,

I was experiencing very poor connection speed (Ethernet & Wifi) and fixed this by disabling SmartByte in my startup processes (msconfig) for anyone else who may have the same issues.

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2 REPLIES 2

Message 1 of 3

Morning,

 

I'm sorry for the delay. How are you getting on since your last post?

 

Thanks

 

Michelle

 

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Ontherun
Popular Poster
Private Message TalkTalk
Message 2 of 3

Now sorted by switching on a VPN.