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Sagemcom fast 5464-2 wifi optimisation

Rumblyburton
Team Player
Private Message
Message 6 of 6

I have had my new fibre line installed and received with that my new router. The WiFi optimisation settings look to be enabled on the new router as it reset my initial changes overnight and has put me on more congested channels. Are you able to switch this setting off for me on this new router?

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5 REPLIES 5

Message 1 of 6

Hi Rumblyburton

 

That's great news, thanks for letting us know 🙂

 

I have sent you a Private Message with a link to a short survey for the Community.

 

Thanks again.

 

Debbie

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Message 2 of 6

I have had no issues with interference since I have been able to manually chose less congested 5ghz channel. So all is resolved, thank you

Message 3 of 6

Hi Rumblyburton

 

How's the connection been since the WIFI optimisation was switched off?

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 4 of 6

Hi Rumblyburton

 

Apologies for the delay.

 

I've now switched the WIFI optimisation off, please let us know how the connection compares.

 

Thanks

 

Debbie

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 5 of 6

Should be easily done once staff get back after the weekend, @Rumblyburton.

Gliwmaeden2, a fellow customer.