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on 01-08-2023 11:33 PM
So setup eero pro x 2 and waited for the huge increase to happen to my internet speeds.
Alas no, no one told me I had to use ethernet cables to reap the full fiber benefit. I'm a little dissapointed as now I have to tether to get good speeds. I spoke online with Leo from talktalk and he suggested I could get a 3rd eero pro to help with mesh in my flat. Is there a contact/process for this request.
Thanks in advance
on 09-08-2023 08:02 AM
OK, I've ordered the eero, it should be with you within a couple of days
Chris
Chris, Community Team
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on 08-08-2023 04:19 PM
thank you i would very much appreciate that
on 08-08-2023 12:56 PM
I can send another eero to test with but I think it's unlikely to make much difference as signal strength looks fine throughout your home.
Chris
Chris, Community Team
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on 08-08-2023 11:52 AM
Yes they are. I was told by online chat Leo that I could request a further eero 6 pro to place in my lounge, so that's all I'm trying to do.
on 03-08-2023 08:30 AM
OK thanks. Are the devices that you are running the speed tests on capable of wireless speeds higher than that?
Chris
Chris, Community Team
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02-08-2023 03:47 PM - edited 02-08-2023 03:51 PM
Sorry Chris I kept reading the bottom post as latest
Wireless speeds in my lounge smart tv pc 300 down 90 up
Where I can use ethernet in bedroom on ps5 and computer 390 down 90 up not the 900 fft
on 02-08-2023 03:10 PM
You have done what I asked, just wondering what speeds you are actually getting over wifi. If you're throughput speeds are low we can see if there's anything that we can do
Chris
Chris, Community Team
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on 02-08-2023 03:04 PM
Ok I thought I had done as you asked, I have no idea what else to do, this is beyond frustrating
on 02-08-2023 02:14 PM
OK thanks. What speeds do you get over wifi?
Chris
Chris, Community Team
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on 02-08-2023 12:27 PM
Updated thanks
on 02-08-2023 09:02 AM
Thanks for updating but could you add the account number to the private notes section of your community profile
Thanks
Chris
Chris, Community Team
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on 02-08-2023 08:20 AM
Updated thanks
on 02-08-2023 08:07 AM
Hi gripster,
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Thanks
Chris
Chris, Community Team
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