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Talktalk cancelled my service too early

Emi222
First Timer
Private Message TalkTalk
Message 2 of 2

I requested for my service to end on the 27th july when my contract ends. 

However  without even contacting myself, TT have stopped broadband service as of today. 

I never agreed or requested this. I simply asked that it end on the 27th not 5 days early. 

 

This is now a breach of contract on TT behalf. 

 

No communication was given, no date, simply an automated email (found in spam) that TT would like me to stay. 

 

 

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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Emi222

 

Sorry that you are having problems. 

 

Were you transferring to a new provider? 

 

Account still shows as active.

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