Unable to book engineer
on 28-12-2024 06:06 AM
Message 7 of 7
Good morning.
I have been having connectivity issues and performed a line test whereby TT identified a problem.
I have been asked to book an Open Reach engineer but am unable to do so as per attached?
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6 REPLIES 6
on 30-12-2024 10:51 AM
Message 1 of 7
Morning,
Thanks for confirming. The AM appointment window is 8-1.
Thanks
Michelle
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on 30-12-2024 10:43 AM
Message 2 of 7
Morning, I did and engineer is booked for tomorrow although Internet has been fine since.
I have an AM appointment but can you confirm when the window starts just so I can make sure I am available.
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on 30-12-2024 08:39 AM
Message 3 of 7
Morning,
How are you getting on? Did you manage to reach our Chat Team?
Thanks
Michelle
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on 28-12-2024 07:54 AM
Message 4 of 7
Chat seems to be open from 8am, @wgardner101.
Check details for Christmas Opening Hours here. Phone lines are open from 9am:
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
Gliwmaeden2, a fellow customer.
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on 28-12-2024 06:46 AM
Message 5 of 7
I shall do when they open 🙂
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28-12-2024 06:31 AM - edited 28-12-2024 06:32 AM
Message 6 of 7
Have you tried phone support?
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