Unable to connect to some websites

[AdeleaSN]

Hi,

I am having trouble connecting to some websites this morning:

poelab.com

github.io

Using TalkTalk I get:

This site can’t be reached

poelab.com took too long to respond.

Try:

• Checking the connection
• Checking the proxy and the firewall

ERR_CONNECTION_TIMED_OUT

Check your internet connection.

If I switch to using my virgin media connection they connect and work fine.

[cltrr]

Hello,

I am also incurring this same issue which came about at ~01:00AM

At this time the gateway switched from the usual one to 213.78.192.1 and I now have a IP address in the 213.78.xxx.xxx range which isn't typical for TalkTalk.

The issue seems to be affecting TalkTalk's connectivity to many, but not all CloudFlare hosted sites such as the ones mentioned. The site is unreachable and if you attempt to ping the IP there's no route to it.

The issue has nothing to do with the Eero or the settings on it as I am using my own router and incurring this issue, it's a peering issue on TalkTalk's side.

Here's a trace-route and as you can see there's no path to the host.

Traceroute to Github.io

Other websites such as t.me (telegram shortner) or telegram.org are also not loading (again no path to host). There's definitely many many more examples but these are the ones i've just initially faced.

The issue has also been reported on other platforms such as here as being affected: https://status.wix.com/incidents/3k4q85qjy79n

Would be great to get some insight on the cause of the issue and a timeline of when it can be resolved. Especially since a significant portion of the sites I use are behind CloudFlare are affected by this issue.

Thanks.

[dennisjs]

I'm also having the same problem, certain sites aren't getting through, with the same message. It started happening shortly after midnight last night. I'm using the TalkTalk Wi-Fi Hub so I doubt this is a Eero issue.

DJS

[fr8ys]

Hi,

Do you have an Eero router?

If so try turning the ad blocker off, if you have it on, as I've found this blocks sites too.

It's under advanced security.

Let us know how you get on please.