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on 26-01-2024 03:33 PM
Not a complaint for a change........
A few days after my Fibre 150 went live, I received a text and email on 15th Jan advising I am now live.
Yesterday 25th Jan I get a text :- "TalkTalk update: Hello, we have noticed you are not connected to your new Full Fibre service, please ensure that you have your equipment set up correctly please follow a setup guide" followed by link to set up guide or phone to chat.
Everything is working OK for me including VOIP.
Now, is this because I have my Eero 6 in Bridge mode, connected to a TP-Link Archer 2800 router set as a wireless router but with wifi switched off.
Connections are:-
1. ONT to router, router to eero 6, eero 6 to DVA for telephone
2. Second connection from router via 15m cat 7 to 8 port switch in my study for my PC and other equipment.
Just puzzled why I received this text.
on 29-01-2024 09:04 AM
Hi Elgin19,
Yes possibly, service is currently showing unable to authenticate
Chris
Chris, Community Team
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