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on 23-04-2024 07:00 AM
had a discussion recently, ( 09/04 ) with someone on chat regarding a set up fee i was being charged. chat was escalated to a supervisor. it ended with no satisfaction. he informed me that he would log it as a complaint and i would receive a call back within 72 hours. 2 weeks later i am still waiting. getting a bit fed up with talktalk and their non existent call backs. this is only the first part. i will be sending another one shortly when i return home in the next couple of hours. alex.
on 23-04-2024 12:19 PM
Hi a4exd
The admin fee was removed on the 6th April, as part of the renewal deal.