nstall the network

[Yangs]

Hi

I'm waiting for the install the network

at EDIT: Removed personal information

Not coming yet.

[nomfezeko-TT]

Hello there @Yangs , thank you for reaching out to us. I understand that you are waiting for the installation of your network and that it has not yet been completed. I apologize for any inconvenience this may have caused.
 

To assist you better, could you please provide me with more details associated with your installation? This will help me check the status of your installation and provide you with an update.
 

Thank you for your patience, and I look forward to resolving this for you as quickly as possible.

-Fez. 

[KeithFrench]

Hi @Yangs 

I have edited your post to remove your address. Never include personal information in the public area of this forum, as it can be seen all over the world.

I have asked one of TalkTalk's support to pick your thread up and investigate it for you.

They aim to respond within 48 hours (Monday - Friday), excluding Bank Holidays, but if more urgent, you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.

To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number (TalkTalk Phone or Account number box )and, if possible, an alternative contact number. This can be done by clicking on your Avatar picture and then clicking on "My Settings" followed by:-


Personal Profile > Personal Information

Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.