1500 Phone calls a month
on 14-11-2024 04:45 PM
Message 5 of 5
We have a Problem with our Landline Phone, Since the Fast Fibre Broadband was installed, We are getting a phone call every ½ hour, one at ¼ past the hour and one at ¼ to the hour, that is 1,500 calls a month, all with No Number they come up as a missed call, as there is No Number we can't Block them, The new Fibre cable is coming down from the top of the Telephone pole next to the old Copper cable and they come into the house together in the same place, Why have we still got the old Copper cable and How do we stop getting these phone calls fishfrier,
fishfryer
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Inbound fault
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4 REPLIES 4
on 18-11-2024 06:36 AM
Message 1 of 5
Good morning,
How has your voice service been since our last post?
Thanks
Michelle
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on 15-11-2024 06:31 AM
Message 2 of 5
Hi @fishfryer
Apologies for this.
I've made some changes to the settings, please can you monitor the line over the next couple of days and let us know how you get on.
Thanks
Debbie
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on 14-11-2024 05:53 PM
Message 3 of 5
It is a known issue and can easily be remedied now that you have reported it on here, @fishfryer.
Staff should reply on Friday.
Gliwmaeden2, a fellow customer.
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on 14-11-2024 05:07 PM
Message 4 of 5
Hi @fishfryer no Idea but your post has been escalated and you should hear soon.
I don't work here and all my opinions are my own.
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