1500 Phone calls a month

[fishfryer]

We have a Problem with our Landline Phone, Since the Fast Fibre Broadband was installed, We are getting a phone call every ½ hour, one at ¼ past the hour and one at ¼ to the hour, that is 1,500 calls a month, all with No Number they come up as a missed call, as there is No Number we can't Block them, The new Fibre cable is coming down from the top of the Telephone pole next to the old Copper cable and they come into the house together  in the same place, Why have we still got the old Copper cable and How do we stop getting these phone calls  fishfrier,

[Michelle-TalkTalk]

Good morning,

How has your voice service been since our last post?

Thanks

Michelle

[Debbie-TalkTalk]

Hi @fishfryer 

Apologies for this.

I've made some changes to the settings, please can you monitor the line over the next couple of days and let us know how you get on.

Thanks

Debbie

[Gliwmaeden2]

It is a known issue and can easily be remedied now that you have reported it on here, @fishfryer.

Staff should reply on Friday. 

[Divsec]

Hi @fishfryer no Idea but your post has been escalated and you should hear soon.