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Get help with your TalkTalk landline and calling features.

1571 messenger service

redrose3
First Timer
Private Message
Message 5 of 5

 I use 1571 as a message service which costs 2p per time.

When I move to UW it says it will cost £3 i don't know if that's monthly or each time I use the service.  I have looked at my account to see if I can remove this but cannot find it anywhere. 

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4 REPLIES 4

Message 1 of 5

Thank you so much for the support @Gliwmaeden2 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 5

@redrose3, yes it seems to be £3 monthly [so a lot more than Talktalk's Voicemail at £1, or the older PAYGO 2p version that you had].

 

It's called Call minder with Utility Warehouse, so that's the feature that needs removing by them.

Gliwmaeden2, a fellow customer.
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Message 3 of 5

We sincerely apologize for the inconvenience caused to you, however the system will not allow me to remove this feature as your services have been migrated to UW. I would advise please contact UW, they should be able to remove this feature for you.

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mandisa1-TT
Support Team
Staff
Private Message
Message 4 of 5

Hi there @redrose3 I would love to assist you with your query, I should be able to remove this for you on my end. Just to confirm are you referring to the Voicemail service?

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