Get help with your TalkTalk landline and calling features.
on 29-12-2025 11:30 AM
I use 1571 as a message service which costs 2p per time.
When I move to UW it says it will cost £3 i don't know if that's monthly or each time I use the service. I have looked at my account to see if I can remove this but cannot find it anywhere.
on 29-12-2025 01:33 PM
Thank you so much for the support @Gliwmaeden2
on 29-12-2025 01:22 PM
@redrose3, yes it seems to be £3 monthly [so a lot more than Talktalk's Voicemail at £1, or the older PAYGO 2p version that you had].
It's called Call minder with Utility Warehouse, so that's the feature that needs removing by them.
on 29-12-2025 11:44 AM
We sincerely apologize for the inconvenience caused to you, however the system will not allow me to remove this feature as your services have been migrated to UW. I would advise please contact UW, they should be able to remove this feature for you.
29-12-2025 11:32 AM - edited 29-12-2025 11:36 AM
Hi there @redrose3 I would love to assist you with your query, I should be able to remove this for you on my end. Just to confirm are you referring to the Voicemail service?