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Get help with your TalkTalk landline and calling features.

1571 messenger service

redrose3
First Timer
Private Message
Message 5 of 5

 I use 1571 as a message service which costs 2p per time.

When I move to UW it says it will cost £3 i don't know if that's monthly or each time I use the service.  I have looked at my account to see if I can remove this but cannot find it anywhere. 

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4 REPLIES 4

Message 1 of 5

Thank you so much for the support @Gliwmaeden2 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 5

@redrose3, yes it seems to be £3 monthly [so a lot more than Talktalk's Voicemail at £1, or the older PAYGO 2p version that you had].

 

It's called Call minder with Utility Warehouse, so that's the feature that needs removing by them.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Message 3 of 5

We sincerely apologize for the inconvenience caused to you, however the system will not allow me to remove this feature as your services have been migrated to UW. I would advise please contact UW, they should be able to remove this feature for you.

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mandisa1-TT
Support Team
Staff
Private Message
Message 4 of 5

Hi there @redrose3 I would love to assist you with your query, I should be able to remove this for you on my end. Just to confirm are you referring to the Voicemail service?

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