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Voicemail not working - does not answer calls - 1571 "The service requested is not available"

Elgin19
Conversation Starter
Private Message TalkTalk

on ‎25-03-2026 12:34 PM

Message 2 of 2

I have Voicemail Plus enabled in my account and paying the additional charge for it.

However, I have found out that it is not answering calls when i'm out. Also, tried ringing 1571 and the response is "The service requested is not available"

I am on Full Fibre 500 and phone attached to Hub 3

 

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Thabile-TT
Support Team
Staff
Private Message

on ‎25-03-2026 12:40 PM

Message 1 of 2

Hi there @Elgin19 thanks for getting in touch with us.  I apologise for the voicemail issue. We have a specialist department dealing with packages of full fibre below I will provide with the contact details. Please get in touch with them for further assistance on this.  

Contact Number: 03451720074  

Opening Hours: 

VOICE - Mon-Fri: 9am-7pm; Sat: 9am-6pm; Sun: closed

WEB MESSAGING - Mon-Fri: 8am-9pm; Sat: 8am-7pm; Sun: 9am-7pm

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