Get help with your TalkTalk landline and calling features.
on 12-11-2024 02:36 PM
Just renewed my package with TalkTalk and since then my CallSafe has stopped blocking unknown calls. Checked my account and callsafe is still enabled. I don't want to turn it off and back on as it will lose two years worth of data...
Any other suggestions?
Wednesday
Hi Paul,
I'm glad to hear this and thanks for confirming 🙂
Thanks
Michelle
Sunday
Hi All,
As I have had no further sales calls I'm going to say the problem has now been resolved. Thanks for your assistance in this matter.
Paul
Friday
on 14-11-2024 07:27 AM
on 13-11-2024 06:56 AM
Morning Paul,
Ok thanks for the update. We'll check back in with you in a few days to see how you're getting on.
Nunoo - Please can you create your own topic and we can look into this further for you.
Thanks
Michelle
on 12-11-2024 04:37 PM
We have the same issue with Call Safe. As of yesterday we've been getting unwanted marketing calls. I've dialled 1472 then 1 to reinstate Call Safe, but with no effect. the calls keep coming.
on 12-11-2024 04:05 PM
Hi Chris,
Just rang our line from my wife's mobile which is a new sim and it rang with no intercept. Don't know if the fact I tested it the same way earlier means the system thinks it is an allowed number so I'll wait for now and see if I get any more unwanted sales calls like those I received earlier today....
I'll keep you posted
Paul
on 12-11-2024 03:14 PM
Hi Pww1955,
I've made a change, can you please retest and let me know if it's now working
Chris
Chris, Community Team
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