Get help with your TalkTalk landline and calling features.
on 07-06-2024 05:44 PM
Our landline is set to require a caller to first state his/her name, as a security feature. We wish to discontinue this, but can't remember how we set this up! Can you help?
on 10-06-2024 07:00 AM
on 07-06-2024 06:39 PM
You can turn this off in My Account.
Instructions can be found here
https://community.talktalk.co.uk/t5/Articles/How-to-use-CallSafe/ta-p/2204789In
Please note that once turned off all your approved and blocked numbers are wiped from the system. If you turn it back on again you will have to start approving numbers again.