cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Home Phone

Get help with your TalkTalk landline and calling features.

Call filtering

MikeM48
First Timer
Private Message TalkTalk
Message 3 of 3

Our landline is set to require a caller to first state his/her name, as a security feature. We wish to discontinue this, but can't remember how we set this up! Can you help?

0 Likes
2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message
Message 1 of 3

Thanks @fr8ys 

 

Michelle

 

0 Likes

fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

You can turn this off in My Account. 

Instructions can be found here

https://community.talktalk.co.uk/t5/Articles/How-to-use-CallSafe/ta-p/2204789In

 

Please note that once turned off all your approved and blocked numbers are wiped from the system. If you turn it back on again you will have to start approving numbers again.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
0 Likes