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Get help with your TalkTalk landline and calling features.

Caller Display and Last Caller Barred

Janet58?
First Timer
Private Message TalkTalk
Message 2 of 2

On 10 November 2023 I cancelled Unlimited UK Calls Boost from my account and since then the Caller Display and Last Caller Barred have not been working on my landline.  The boxes for these are ticked when looking in My Account.  I am unable to change anything on My Account because a box appears which says "You have not changed any features.  No update will be made".

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1 REPLY 1

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Janet58,

 

Could you switch the ONT (box on the wall) off for 30 minutes, then switch back on and retest. Please let us know if this resolves the issue


Chris

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