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Get help with your TalkTalk landline and calling features.

Caller Display not working

jhdt56dw
Team Player
Private Message

on ‎10-10-2023 06:13 PM

Message 24 of 24

Hello - Despite having had Caller Display activated on my account for many years, it is no longer working. My phone only displays "Incoming call", while its 'Caller List' option states that I need to subscribe to a Caller Display service.

 

Is there something I can do to make this work again?

Labels:
23 REPLIES 23

Chris-TalkTalk
Support Team
Staff
Private Message
In response to jhdt56dw

on ‎11-10-2023 09:41 AM

Message 21 of 24

OK thanks. Could you try removing caller display in My Account and then re-add it. Please let us know if this resolves the problem

Chris

Chris, Community Team 

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jhdt56dw
Team Player
Private Message
In response to Chris-TalkTalk

on ‎11-10-2023 09:38 AM

Message 22 of 24

Thanks Chris,

 

I've tried just now and it's still not working, instead only showing "Incoming Call" from a known stored number.

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Chris-TalkTalk
Support Team
Staff
Private Message

on ‎11-10-2023 07:29 AM

Message 23 of 24

Hi jhdt56dw,

 

I've made a change, could you please retest and let me know if caller display is now working


Thanks

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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