Caller Display
on 25-05-2023 10:06 PM
Message 29 of 29
Hi guys, Caller Display has stopped working, just shows as Incoming Call on handset display. Also when I noticed this today it wasn't put through to my mobile via the TalkTalk Digital Voice app. Can you help, please?
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Caller display
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28 REPLIES 28
on 09-06-2023 03:23 PM
Message 1 of 29
And you. ☀️
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on 09-06-2023 02:38 PM
Message 2 of 29
Hi ferguson
Great stuff 🙂
Have a good weekend.
Debbie
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on 09-06-2023 02:33 PM
Message 3 of 29
Yep all good, ta. 🙂
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on 09-06-2023 02:06 PM
Message 4 of 29
Hi ferguson
Is everything still working ok?
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on 05-06-2023 02:27 PM
Message 5 of 29
Hi ferguson
That's great 🙂
Debbie
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on 05-06-2023 02:09 PM
Message 6 of 29
Hi again Debbie,
Well, that seems to have fixed it, thanks for the tip. 🙂
Cheers,
F
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on 05-06-2023 01:41 PM
Message 7 of 29
Hi ferguson
Thank you, please let me know how you get on.
Debbie
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on 05-06-2023 01:36 PM
Message 8 of 29
Hi Debbie,
Just tested again now and gone back to showing "Incoming Call," no number. So I am trying the 30 minute shutdown you suggested. Will test again in a bit and get back to you.
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on 05-06-2023 12:57 PM
Message 9 of 29
Hi ferguson
Just checking in to make sure the caller display is still working ok?
Thanks
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on 29-05-2023 11:55 AM
Message 10 of 29
Hi ferguson
It's no problem, please let me know if this does happen again and we can take another look.
Debbie 🙂
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on 29-05-2023 11:52 AM
Message 11 of 29
Hi Debbie, so much for "have a nice weekend" eh? 😂
Calls to our landline are so rare these days. But I did try a test call just now and all seems well. Sorry for wasting your time with this.
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on 29-05-2023 09:25 AM
Message 12 of 29
Hi ferguson
Has this been working ok since your last post?
Thanks
Debbie 🙂
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on 27-05-2023 06:51 PM
Message 13 of 29
No, I would just prefer it if you didn't post on my topics, much as you have asked me not to post on yours.
If you have an issue yourself then you should start your own topic.
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on 27-05-2023 06:48 PM
Message 14 of 29
Sorry, I thought you'd effectively closed the issue as you had reported it as resolved.
Gliwmaeden2, a fellow customer.
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on 27-05-2023 06:17 PM
Message 15 of 29
I would prefer it if you could just leave this between me and the support team.
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on 27-05-2023 06:12 PM
Message 16 of 29
@ferguson, I've found that it does this, on and off, even with my ordinary ADSL. Have never bothered to report it and it just comes back by itself. Rather flaky software or something.
Even my mum's number has little phases of just being an "incoming call", despite being a frequent caller, and then just as suddenly reverts to the normal proper display.
Another Talktalk mystery!
Gliwmaeden2, a fellow customer.
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on 27-05-2023 06:04 PM
Message 17 of 29
Hi Debbie. I hadn't yet got around to the switch off you suggested. But, I just happened to get a call and all seems to be working again. So, just one of those things? Thanks again to you and Michelle for your prompt assistance and advice. 🙂
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on 26-05-2023 01:48 PM
Message 18 of 29
Hi ferguson
Thank you 🙂
Have a good weekend, hope it stays sunny 🙂
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on 26-05-2023 01:45 PM
Message 19 of 29
Thanks Debbie, will do and let you know for Monday.
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on 26-05-2023 01:44 PM
Message 20 of 29
Hi ferguson
Ok no problem. Would it be ok to do this at some point over the weekend?
If the fault is still present then I will raise this on Monday.
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