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Get help with your TalkTalk landline and calling features.

Caller Display

StanS68
First Timer
Private Message TalkTalk

on ‎17-01-2024 07:21 PM

Message 3 of 3

Hi

 

Can someone advise on the following

 

I have caller display selected in my account.  However when anyone rings the phone instead of showing the caller number shows number withheld.  

This as only become a issue around the last few weeks.  Caller number used to be shown but now it is not.  

I have checked the line by ringing in on different phone numbers (will caller id set to be sent) and still get witheld.

 

Any ideas

 

Thanks

 

 

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎19-01-2024 06:53 AM

Message 1 of 3

Good morning,

 

How are you getting on?

 

Thanks

 

Michelle

 

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Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎18-01-2024 06:48 AM

Message 2 of 3

Hi Stan,

 

I'm sorry to hear this. Could you try removing the Caller Display service in your My Account, wait 24hrs and then try re-adding this again please. We'll check back in with you in 24hrs to see how you're getting on and if this has resolved this.

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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