There's no information other than what you were given the other day, @Islander1:
https://community.talktalk.co.uk/t5/Articles/About-Caller-Display/ta-p/2205318
You can try calling customer support on 03451 720088 or use Chat over the weekend.
Forum staff are not back before Monday.
If you still need help with this, follow up on this thread.
Don't keep starting new topics with each development of the same issue.
You can keep track of where you posted in the ACTIVITY tab in your profile area.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
