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Home Phone

Get help with your TalkTalk landline and calling features.

Caller ID

Rumba2
First Timer
Private Message
Message 5 of 5

I have been with Talk Talk for a number of years. Last month, caller ID has stopped working. I have tested phone on alternative socket and have purchased new phone bit still problem persists. I have been advised to go into "My Account" and select Caller ID check box.  This option does NOT exist on my account options although I'm sure it was recently - seems strange? I have not changed any settings at any time before  - why should I - if it works don't fix it! Can anyone help?

 

Barrie

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4 REPLIES 4

Message 1 of 5

Hi Rumba2

 

Thank you 🙂

 

I'm just sending you a Private Message to confirm some details so I can try and add caller display for you.

 

Debbie

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Rumba2
First Timer
Private Message
Message 2 of 5

Profile should now be updated. Barrie

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi Rumba2

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 5

Complete  your community forum profile details for TT staff to identify your account, @Rumba2.

 

Go via your avatar/name; settings; Personal Information. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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