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Home Phone

Get help with your TalkTalk landline and calling features.

Caller display suddenly sopped working.

33kirk
First Timer
Private Message TalkTalk

on ‎01-06-2025 01:04 PM

Message 2 of 2

Hi

A bit of background.

 

Had 150 fibre installed in house with Eero 6 router and phone adapter Grandstream HT801 about a week before.   With the phone plugged in to the HT 601, everything worked perfectly for about 5 days until caller display started to say anonymous caller.  I have checked everything including my account to make sue it is switched on.  TalkTalk technical chat had a go of fixing it, but failed,

 

Any suggestions would be welcome.

Thanks

 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎01-06-2025 01:42 PM

Message 1 of 2

That sounds like a TT systems error, you will probably need to speak to the Full Fibre Helpdesk on 0345 172 0074. Their opening hours are Monday -Friday 08:00 to 19:00, Saturday 09:00 to 18:00, Sunday: Closed.


The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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