Can't cancel Unlimited Calls Boost

[John_P]

As the title - I don't use the landline much.

I've just noticed I'm paying £8/mth for this boost.

Click the link to cancel and there isn't anything showing to cancel.

How do I do it?

Thanks

[mandisa1-TT]

I will be removing the Unlimited UK calls boost as per your request, please note as we are removing this boost, calls made to both mobile and landline to other service provider will now be chargeable at standard price. I will be sending you a private message of how much your monthly charge will be, now that we are removing the boost,

[amahle-TT]

We were able to locate your account using the account number you have provided above. Please do update your details in your community profile, thanks.

[amahle-TT]

Thank you, I have removed your account number in public, we will investigate this further.

[John_P]

Thanks @amahle-TT my account number is **********

[amahle-TT]

Checking on my end it seems like your account is disconnected.

[amahle-TT]

Hi there @John_P, we will look into this for you.