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Get help with your TalkTalk landline and calling features.

Can’t hear incoming caller but they can hear me

Worthy471
First Timer
Private Message TalkTalk
Private Message TalkTalk

Message 5 of 5

When receiving incoming calls from land lines and mobile numbers the caller can hear me but I can’t hear them. This is intermittent but seems to be occurring more frequently now.

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4 REPLIES 4

Message 1 of 5

Thanks, are you using an eero with a DVA or do you have the Sagemcom wifi hub 2?

Chris

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Message 2 of 5

Thanks but could you also please add your TalkTalk home telephone number or account number


Chris

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Worthy471
First Timer
Private Message TalkTalk
Message 3 of 5

Updated

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Chris-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Hi Worthy471,

 

I'm sorry to hear that you're experiencing problems with your service. Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks
Chris

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