Can’t hear incoming caller but they can hear me
on 04-04-2024 09:14 PM - last edited on 04-04-2024 09:30 PM by Gondola
Message 5 of 5
When receiving incoming calls from land lines and mobile numbers the caller can hear me but I can’t hear them. This is intermittent but seems to be occurring more frequently now.
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Inbound fault
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4 REPLIES 4
on 05-04-2024 10:26 AM
Message 1 of 5
Thanks, are you using an eero with a DVA or do you have the Sagemcom wifi hub 2?
Chris
Chris, Community Team
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on 05-04-2024 09:28 AM
Message 2 of 5
Thanks but could you also please add your TalkTalk home telephone number or account number
Chris
Chris, Community Team
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on 05-04-2024 09:19 AM
Message 3 of 5
Updated
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on 05-04-2024 06:40 AM
Message 4 of 5
Hi Worthy471,
I'm sorry to hear that you're experiencing problems with your service. Can you please update your community profile to include your:
- Name
- Telephone number
- Alternative contact number
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Thanks
Chris
Chris, Community Team
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