Changing to Evening & Weekend Inclusive package

[Bamptonian]

When I was with Post Office I was on a package that included Evening & Weekend calls free and inclusive. I got switched to TalkTalk (not my choice) but now I find they are not honouring this package and I am being charged the same as daytime calls. There seems to be no way online to switch to a different package - how can I do it?

[Chris-TalkTalk]

Thanks for updating your profile. I've been advised that to get the help you need please give the team a call on 0345 172 0088, they'll be able to help.

Thanks

Chris

[Bamptonian]

Profile now updated - this should give you the information required. I hope you're able to look into my account query from here. Thank you.

[Chris-TalkTalk]

Hi Bamptonian,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks
Chris