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Home Phone

Get help with your TalkTalk landline and calling features.

Copper wiring not being supported anymore need to change to digital - how?

Linda82
First Timer
Private Message TalkTalk

on ‎12-02-2025 11:10 PM

Message 2 of 2

Received message giving me options re home phone chose digital connection have tried ringing TalkTalk after 3/4 hour on phone speaking to different staff cut off! Can’t find the option they were talking about

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎12-02-2025 11:19 PM

Message 1 of 2

You probably need to speak to the Full Fibre team or say "upgrade my service" or something similar, @Linda82.

 

Worth trying Chat instead another time. 

 

Opening hours appear to have been streamlined somewhat since I last looked:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#OpeningT...

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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