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Crackling on phone line

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3 REPLIES 3
pyrie
Team Player

Hi since cancelling call safe I have had crackling on my land line, mostly from my end, but sometimes people who have called me, have said I keep breaking up, I need my landline as I only have an old pay as you go mobile, I seem to be forever on here with problems with any help would be appreciated.

OCE_Arne
Community Team - TT Staff

Hi @pyrie

 

I will look into this for you and get back to you. 

 

Regards

 

OCE_Arne
Community Team - TT Staff

Hi @pyrie

 

A line test has picked up a fault so I'll pass this to our network team for investigation.

 

I'll let you know when they reply.

OCE_Arne
Community Team - TT Staff

Hi  @pyrie

 

We have requested an engineer to go out to the exchange in the next 48 hours. 

 

We can check the fault ticket on Friday for an update.

 

Regards