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Home Phone

Get help with your TalkTalk landline and calling features.

Dead landline

Buddhabelly
First Timer
Private Message TalkTalk
Message 4 of 4

My landline has not been working for months now. No tone when I pick up handset?

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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Morning,

 

Do you still need assistance with this fault?

 

Thanks

 

Michelle

 

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Hello,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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ferguson
Community Star
Private Message TalkTalk
Message 3 of 4

Have you worked your way through the help article?

https://community.talktalk.co.uk/t5/Articles/I-can-t-make-or-receive-calls/ta-p/2204880

 

Subject to that, if you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond. Bear in mind that they are unlikely to respond before Monday.

 

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