Digital Voice Adapter

[FourBells]

I had Full Fibre installed today but didn't receive a Digital Voice Adapter.  How do I get one please ?

[martswain]

@FourBells you'll only be able to connect one handset or base station to the DVA.

If your other phone extensions are hard wired extensions then these will no longer work.

If you need phones in others rooms then wireless handsets will need to be purchased.

[Debbie-TalkTalk]

Morning @FourBells 

As the DVA connects to the router you only need one digital voice adapter.

Digital Voice Adapter - TalkTalk Help & Support

[FourBells]

I now understand that I need a Digital Voice Adapter for each phone in the house.  I have three in total, therefore is it possible to have an extra 2 sent please ?

Many thanks,

Heather

[Debbie-TalkTalk]

Morning @FourBells 

The account has now updated and I've ordered the digital voice adapter.

Please allow 48hrs for this to arrive.

Thanks

Debbie

[FourBells]

OK many thanks.

[Debbie-TalkTalk]

Hi @FourBells 

Thanks for updating your Community Profile.

I've checked and we are just waiting for the account to update to show FTTP is live, I can then order the DVA.

I will keep checking on this and I will let you know once the digital voice adapter has been ordered.

[FourBells]

I have added my phone number and my account number to my profile.  (Couldn't see where to put account number so put it in Private Notes)

[Debbie-TalkTalk]

Hi @FourBells 

Apologies for this.

Please can you add your name and TalkTalk account number to your Community Profile, I can then send you a digital voice adapter.

Thanks

Debbie