If you wish to keep a landline, you should be able to do so at switchover.
You will need to be specific that you wish to retain your phone and phone number.
The difference will be that your phone will plug directly into your router or an adaptor that will be supplied. Your existing line that it currently plugs into will no longer work.
Hope this helps.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
